Privacy Policy

Privacy Policy – Miraad Store

 

Welcome to Miraad Store (“we”, “our”, “us”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.

By using Miraad Store, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order or create an account:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information (handled securely by payment gateway)

B. Non-Personal Information

  • Device information (IP address, browser type, operating system)

  • Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate updates, confirmations, and promotional messages

  • Improve our website and services

  • Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal data.

We only share your information with:

  • Delivery partners (to deliver your order)

  • Payment gateways (for secure transactions)

  • Service providers (analytics, email services)

  • Authorities, if required by UAE law

All third-party partners follow strict data-protection rules.

4. Payment & Security

All payments on Miraad Store are processed through secure and encrypted gateways.
We do not store your credit/debit card details.

We use industry-standard measures to protect your data from unauthorized access.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve your shopping experience

  • Save your preferences

  • Analyze site performance

You can disable cookies anytime from your browser settings.

6. Your Rights (UAE)

As a UAE customer, you have the right to:

  • Request access to your personal data

  • Update or correct your information

  • Request deletion of your account

  • Opt-out of marketing messages any time


7. Data Retention

We keep your information only as long as necessary for:

  • Legal requirements

  • Order and customer support

  • Business operations

After this, it is securely deleted.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years.

9. Changes to This Policy

We may update this Privacy Policy anytime. Changes will be posted on this page with a new “Last Updated” date.